Thursday, October 20, 2022

Customer service has gone the way of the dodo bird.

 Customer service has gone by the wayside. Actually, I think it has taken a hike up the hill and jumped off a cliff.

I mean jesus h christ how hard is it to hang a damn sign that says Sorry, not in stock today. 

Then I say okay, I will check elsewhere. 

But no. I pull a ticket that I have to hand to store personnel and have them bring one from the back. Well, that's kind of hard to do. No store personnel appear to be in the store.

So I go stand in line for 15 minutes to hand this to the clerk. When I finally get there and tell him I want one of these, he yawns, stretches a bit, ho hums around by his cash register. Then he sits down and looks at his screen and types a few things. All in all about 5 more minutes of waiting on him. He finally says, sorry that isn't in stock today. But they have some in fresno. Which is a 20 mile drive from where I am at.

I count to ten and say, Why don't you have a sign there that says Not in Stock?

He says unfortunately we can't put signs on everything that is out of stock.

My mouth opened and started to say something. But I stopped it from motoring on without supervision. Turned and walked out. Went to lowes, and found something that will work okay for what I want.

Next time in fresno i will stop by and see if they are out of stock at that location also.

And the sad part is, this is the 4th or 5th time I have had poor customer service this week. I told my wife I am going to hire a personal shopper and pay them to put up with this bullshit. 

Then I wonder where I can find one who will accept twenty five cents an hour?







6 comments:

  1. Throw in room and board and you got a deal, handshake?

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    Replies
    1. Wouldn't count, my hands shake so bad. I couldn't even tighten a nut and bolt with 2 sockets earlier.

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  2. Love me the Poly service carts. Actually owned a couple. Mighty handy dandy (bought used, of course). I'd at least check the local Costco or Sam's? Yup, for all the good it will do.

    Got a hayburner coming up. Maybe later tonight, or after morning coffee.

    G*d Bless, Fred

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  3. Advertise for a "KAREN", promise that they can ask for the manager and they will likely pay you for the privilege.

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